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OVERVIEW

Vendor Central Reimbursements

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Co-Op Fees

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Chargebacks

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Shortages

Types of Cases We File

Co-Op Fees:

Brand is overcharged co-op fees by Amazon. (e.g. Brand is charged co-op fees for products that were never sold to Amazon). 

Chargebacks:

Amazon fined you for mistake. A brand submits evidence that charge should be removed. (e.g. Amazon said parcel was packaged properly, brand submits evidence that packaging met Amazon’s requirements). 

Shortages: 

  • Amazon underpays an invoice (e.g. $1K invoice, Amazon only paid $900)

  • Discrepancy between product that brand sent to Amazon vs. stated inventory (e.g. Brand sent Amazon 100 units, Amazon said they only have 80)

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Our Solution

To combat this problem, we’ve developed and refined our process and software, Revenue Recovery® to help Vendor Central Sellers recover lost revenue.

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Revenue Recovery® identifies cases that should result in reimbursement, since Amazon has no incentive to make the process easy or efficient to do it yourself.

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(RECENT EXAMPLES)

Revenue Recovery Results

$56K

Recovered over $56k for an apparel Amazon seller after they transitioned from another reimbursement provider.

$10K

UK Appliance Amazon Seller finds $10k in lost inbound shipment cases that internal team missed for months after initial audit.

$100K

US-based Pet Products Amazon Vendor identifies over $100K of CoOp overcharges from previous 3 years and initiates repayment.

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